![]() ![]() In under a year in 2020, the third refrigerator started to fail(Freon leak) as well. In under a year in 2018, the second refrigerator failed(Freon leak) and was finally replaced in 2019 under warranty. The first one started to fail(Freon leak) after it was out of the warranty period after about 2 years, in 2016, so I had to buy another one eventually in 2017, and also ended up buying the freezer again because the style had changed. It is my hope that Whirlpool will address these concerns and provide better warranty options for their customers in the future.Īwful product…awful customer care…never again I’ve had 3 of these fail in approximately 7 years. I cannot recommend purchasing a refrigerator with such limited warranty coverage, as it does not provide sufficient peace of mind or long-term protection for such a substantial investment.ĭespite the initial positive experience and the standout feature of ample storage space, the lack of adequate warranty coverage and unresolved warranty issues overshadow my overall satisfaction with the product. This attempt to upsell during a time when I was seeking resolution felt inappropriate and potentially taking advantage of the situation.Ĭonsidering the significant investment of a $2000 fridge, it is disheartening to see that it only comes with a one-year warranty. To make matters worse, while discussing the issue with customer service, they took the opportunity to offer me a one-year extended warranty for an additional $400. The explanation provided by the representatives was unclear, leaving me unsatisfied and frustrated with the warranty discrepancy. Seeking assistance, I contacted customer service, only to be informed that this particular model was not covered under the warranty, unlike other similar models such as the French Door Bottom Mount Refrigerator or Side by Side Refrigerators. However, my positive experience took a turn when the fridge suddenly stopped working after just two years of use, despite following the manufacturer's recommended cleaning and maintenance guidelines. ![]() Initially, the refrigerator performed as expected, and I was impressed with its spaciousness, allowing for ample storage of groceries. with high expectations due to its brand reputation and features. If it seems like damages are not acceptable in any ways, or seems to effect the proper functionality of the product, please refuse the delivery.Limited Warranty Coverage and Unresolved Issues I purchased the 31-inch Wide SideKicks® All-Refrigerator with LED Lighting - 18 cu. This is much more cost effective than refusing delivery just for small blemish and having to go through entire replacement process. If any damages are found on the product itself, you have an option to decide if the damages are acceptable for your standard or not - If it's a very minor damage and you feel like you can live with it, please accept the delivery, and note the damage in Bill of lading (the delivery paper) before you sign it and contact us immediately. DAMAGES ON THE OUTER CARTON IS A DEAD GIVEAWAY. MAKE SURE TO OPEN THE PACKAGING AND FULLY INSPECT INSIDE OF THE SHIPMENT FOR ANY CONCEALED DAMAGES, BEFORE SIGNING FOR DELIVERY RECEIPT. It will be shipped via Curbside Drop Off Freight service. Online charges for shipping are the approximate charges not the final shipping charge.įor Large Appliances above 80 pounds the shipping rates may vary depending upon state.įor Residential delivery there will additional $40 to $75 charge.ĭue to the size and weight of this product, this product does not qualify for In-home Delivery. Only for countries that use 220 / 240 V electrical outlets. This appliance is not designed for use in America. Customize your Whirlpool SideKick with Built-In look with this easy to install and easy to maintain trim kit. ![]() The Whirlpool SKFK60S Trim Kit fits Whirlpool SideKick Models EL88TRRWS, EV188NYWS. Whirlpool SKFK60S SideKicks Trim Kit for Whirlpool Refrigerator EL88TRRWS and Freezer EV188NYWS These items will not work in North America with 110 volts. This product is 220 volts / 240 volts for use overseas outside North America. ![]()
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